Returns & Exchanges
We want you to love your EILEEN FISHER Renew pieces, but if you are not completely satisfied, we accept returns on unworn items within 30 days of purchase. Please note that a $7 return shipping fee will be deducted from your refund to support our circularity efforts.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and secure it to your package.
Pack and Ship
Place your items in the original packaging or a reusable mailer and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 7–10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing